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Shipping & Returns

SHIPPING POLICY

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.


What are your shipping and processing times?

Standard Shipping Times

USA and Canada: 5 - 21 days

Oceania: 7 - 20 days

Europe: - 20 days

Latin America: 10 - 20 days

Other countries: 7 - 24 days

Processing Times

Orders can sometimes take 2-3 days to process after placing the order before shipping out.  We do not ship on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

If you need more detailed information, please shoot us an email at monakishopus@gmail.com and we'll help you out!

RETURNS POLICY

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.

Our Returns Policy timeframe is 30 days from when an order arrives at your address.

Customers will be responsible for paying return shipping costs.